PRIVACY POLICY

1. INTRODUCTION.

Nexen Tire America, Inc. ("us," "we," or "Company") is committed to respecting the privacy rights of its customers, visitors, and other users of the Company Website (the "Site"). We created this Website Privacy Policy ("Privacy Policy") to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. By using this Site, you signify your assent to this Privacy Policy. If you do not agree to this Privacy Policy, do not use this Site or provide any personal information.

2. INFORMATION COLLECTION

2.1. TYPES OF INFORMATION COLLECTED

(a) TRAFFIC DATA COLLECTED. We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; (4) types of web browsers used to access the Site; (5) referring site; (6) pages visited on the Site; and (7) the duration of your visit to the Site (your "Session") (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site.

(b) PERSONAL INFORMATION COLLECTED. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information includes, but is not limited to, the following if it identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household. In order for you to access certain services and/or to purchase products that we offer via the Site, we may require you to provide us with certain Personal Information, including but not limited to

  • Contact Data, such as your name, mailing address, e-mail address, and phone number.
  • Financial Data, such as your account and credit card number.
  • Demographic Data, such as your zip code, age, and income.
  • Other Identifier Data, such as unique personal identifier, online identifier, and Internet Protocol address.
  • If you communicate with us by e-mail, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.

(c) COOKIES. Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. When this happens, we automatically receive certain data, such as your IP address, the browser used, the operating system on your computer, and your connection to the Internet. Cookies cannot be used to run programs or deliver viruses to your computer. Based on the information contained in the cookies, we can make navigation easier for you and make sure that our website displays correctly. The information we collect will never be forwarded to third parties or linked with your personal data without your explicit consent. Of course, you can also view our website without cookies. Internet browsers are usually set up to accept cookies. You can disable the use of cookies at any time via your browser settings. Please use the help function of your internet browser to find out how you can change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

2.2. USES OF INFORMATION COLLECTED.

(a) COMPANY USE OF INFORMATION. We may use Contact Data to send you information about our company or our products or services, or promotional material from some of our partners, or to contact you when necessary. We may use your Financial Data to verify your qualifications for certain products or services and to bill you for products and services. We may use your Demographic Data to customize and tailor your experience on the Site, displaying content that we think you might be interested in and according to your preferences. We may use your Other Identifier Data to verify locations.

(b) SHARING OF PERSONAL INFORMATION. We do not sell or rent personal information to other organizations unless specifically disclosed at the point of collection. Also, we do not share personal information with unauthorized third parties.

(c) USER CHOICE REGARDING COLLECTION, USE, AND DISTRIBUTION OF PERSONAL INFORMATION. You may choose not to provide us with any Personal Information. In such an event, you can still access and use some portions of the Site; however, you will not be able to access and use those portions of the Site that require your Personal Information. If you do not wish to receive information and promotional material from us, email us at marketing@nexentireusa.com.

3. CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION.

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information in confidential and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce any of our terms and conditions regarding products and services. When possible and necessary, we will provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser. WHILE WE TAKE COMMERCIALLY REASONABLE PRECAUTIONS TO SAFEGUARD YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE THE SECURITY OF ANY INFORMATION YOU DISCLOSE BECAUSE COMPLETE SECURITY DOES NOT CURRENTLY EXIST ON THE INTERNET. FURTHER, PLEASE NOTE THAT OUR SERVERS ARE RUN BY A THIRD PARTY WEB HOST WHOSE ACTIONS WE DO NOT CONTROL.

4. PUBLIC INFORMATION.

The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We may also make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information.

5. UPDATES AND CHANGES TO PRIVACY POLICY.

From time to time we may add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site. Any such change, update, or modification will be effective immediately upon posting on the Site.

6. ONLINE TIRE REGISTRATION INFORMATION.

Any information provided by users in our online tire registration form will not be shared with any third party other than as provided by law, nor will it be used for any marketing purposes. Any information you provide in the online tire registration form is maintained in a separate tire registration database and is not used for any other purposes.

7. CHILDREN.

We do not knowingly collect or use personal information from children under the age of 18. If we discover that we have collected or received personal information from a child under the age of 18, we will remove the information.

8. FOR CALIFORNIA RESIDENTS. If you are a California resident, you may be entitled to additional rights under the California Consumer Privacy Act. These rights are described in this Section.

8.1. TYPES OF INFORMATION COLLECTED.

We collect the following categories of personal information:

  • Identifiers (for an example your name, mailing address, e-mail address, and phone number). (2) Financial Data, such as your account or credit card number; and (3) Demographic Data, such as your zip code, age, and income
  • Characteristics of protected classifications under California or federal law (for an example gender, race, ethnicity, disability, and veteran status).
  • Commercial information (for an example products or services purchased from us).
  • Internet or other electronic network activity information (for an example IP addresses, domain servers, types of computers accessing the Site, types of web browsers used to access the Site, referring site, pages visited on the Site, and the duration of your visit to the Site).
  • Geolocation data.
  • Audio, electronic, visual, thermal, olfactory, or similar information.
  • Professional or employment-related information.
  • Education information.

8.2. DISCLOSURES

(a) PURPOSE AND USE OF INFORMATION COLLECTED. We collect the categories of personal information for the following business or commercial purpose: to send you information about our company or our products or services, promotional material from some of our partners, to fulfill any of our obligations, and to provide personalized advertising.

(b) SHARE AND SELL OF PERSONAL INFORMATION. We do not sell any categories of personal information. However, we do share some of the categories of personal information to third parties for a business purpose. Please refer to the table below for the categories of third parties:

Categories of Personal InformationCategories of Third Parties
IdentifiersIP Address

8.3. CALFORNIA PRIVACY RIGHTS If you are a California resident, you are entitled to the following rights

  • Right of disclosure – Upon a verification request, we will provide you the information of the categories of personal information we have collected over the past 12 months, categories of sources from which the personal information is collected, the business purpose for collecting, selling, or sharing personal information, the categories of third parties to whom the business discloses personal information, specific pieces of personal information we have collected.
  • Right to access personal information – Upon a verifiable request, we will provide you reasonable access to the Personal Information we have collected from you.
  • Right to request deletion of personal information – Upon a verifiable request, we will delete your Personal Information we have collected from you, except that we may retain information to the extent permitted by applicable law.
  • Correction of inaccurate personal information – Upon a verifiable request, we will correct inaccurate personal information we have collected from you.
  • 8.4. HOW TO EXERCISE YOUR CALIFORNIA RIGHTS

    If you are a California resident who wishes to be notified of, obtain access to, delete, or correct your Personal Information you may contact us below:

    • 800-576-3936
    • Submit a request at https://www.nexentireusa.com/contact

    In order to fulfill your request, we will need to verify your identity or the authority of the person whom is authorized to act on your behalf.

    Please note that we cannot fulfill your request if we cannot verify your identity or the authority of the person authorized to act on your behalf.

    9. CONTACT INFORMATION.

    If you have any questions or comments about this Privacy Policy, please submit it by mail or e-mail:

    • Address : Nexen Tire America, Inc. 21073 Pathfinder Rd. Suite 100 Diamond Bar, CA 91765
    • E-mail : info@nexentireusa.com
    • Phone : 800-576-3936


    TERMS AND CONDITIONS

    I. By entering our Website (the "Site"), you agree to all terms and conditions stated herein. If you do not agree to these terms and conditions, do not use our Site. Please review our Privacy Policy, which also governs your visit to our Site.

    II. Any name, logo, or trademark contained on this Site is owned or licensed by Nexen Tire America, Inc. and may not be used by you without prior written approval. Any unauthorized use of these materials may subject you to penalties or damages, including but not limited to those related to violation of trademarks, copyrights, privacy, and publicity rights.

    III. All content included on our Site, such as text, graphics, logos, images, audio clips, and software, is the property of Nexen Tire America, Inc., our parent or subsidiaries, or our content suppliers and protected by United States and international copyright laws.

    IV. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THIS SITE AND ANY AND ALL INFORMATION, CONTENT, AND MATERIALS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. YOU UNDERSTAND AND AGREE THAT NEXEN TIRE AMERICA, INC. AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (EVEN IF NEXEN TIRE AMERICA, INC. HAS BEED ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM OR RELATING TO ANY MATTER CONCERNING OR REGARDING THIS SITE AND THE USE THEREOF. PLEASE BE AWARE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN WARRANITES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

    V. This Site may provide links to other sites or resources. By entering this Site you acknowledge and agree that Nexen Tire America, Inc. has not reviewed all the sites linked to this Site and is not responsible for the content of any off-Site pages or any other site linked to this Site. Your linking to any other off-Site pages or other sites is at your own risk.

    VI. Areas within this Site for our distributors and/or resellers may include additional terms and conditions, including, but not limited to, restrictions on purchases, return policies, delivery schedules, and the like.

    VII. Nexen Tire America, Inc. reserves the right to revise these Terms and Conditions at any time and for any reason and reserves the right to make changes at any time, without notice or obligation, to any of the information contained on this Site. By entering this Site you acknowledge and agree that you shall be bound by any such revisions. Nexen Tire America, Inc. suggests periodically visiting this page of the Site to review these terms and conditions.